Training
DSI will provide the training resources specific to your implementation.
This training will typically include end user.
- Explain dial plan for outgoing, station to station calls and networked dialing
- Telephone features such as multiple line buttons, hold buttons, speed dials, speaker phone, etc.
- Voice messaging access - login and password setup, recording a daily message, etc.
Administration training would be conducted to a select number of employees.
This training is typically provided via the Web but can be an onsite seesion if requested by the Customer.
Applications training for CMS, Call Centers, etc is also available and is conducted typically for supervisors as report design, generation and interpration is critical to the management of the application. End users typically will be instructed on specfics to the application such as log in and out procedures.
What ever training path you choose DSI will be there to support you.