Software and Firmware Updates
Software and Firmware Updates are critical to a successful implementation.
A DSI engineer will review the system design to insure the proper software rights have been purchased from the manufactor. This includes the number of licensed users, versions (particulary important for networked systems), trunking, voice mail and other applications such as call centers.
A DSI technician will:
- Update all firmware
- Load the license files
- Verify software loads
- Resolve any software or firmware issues with the appropriate provider